In the midst of a dual cost-of-living and housing crisis, our services are in demand more than ever. While we have lived through challenging times, we are now addressing critical aspects of the sector’s future and are looking at ways to advance excellence and better support the community.
At the forefront of these discussions, is the central theme to our Conference, Innovating Together, Leaving No One Behind. A timely reflection of the ongoing evolution of our sector.
Monday the 12 May will be a half-day workshop presented in partnership with the Council of Aboriginal Services Western Australia (CASWA), and will focus on how, as a sector, we can apply the Priority Reforms of the National Agreement on Closing the Gap to deliver better outcomes for Aboriginal people, their families and communities.
The program will focus on the how the National Agreement on Closing the Gap sets a foundation for ways of working with Aboriginal people that prioritise equal partnerships, ACCO sector strengthening, and sharing of information and data. The half-day workshop provides an important opportunity for Aboriginal people, Aboriginal Community-Controlled Organisations and Community Services Organisations to come together to discuss ways of putting the National Agreement into action .
Day two and three of the program will focus on three key themes; emerging technologies and their impact on the community and the sector, innovation in service delivery and wellbeing for all.
We are seeing emerging technologies that have transformative potential, with their advantages and their implications, there are opportunities to harness emergent technologies to address systemic inequalities and capitalise on their benefits, for enhanced service delivery and operational efficiency. When we explore what these technologies look like, we can identify the opportunities and the challenges, and how they can be effectively integrated to better improve the lives of everyone.
Service design and delivery centres the exploration of new frontiers in how services are being conceived, funded, and delivered. Innovative practices can lead to significant impact and lead to greater inclusion, but the key is to seek innovative approaches, and practical examples of innovation.
Wellbeing measurement is a much broader way of capturing societal impact, that can help us shape effective policy and governance. Measuring what matters helps guide more informed policy and investment decisions, so that services are delivering programs with funding that is directed towards the outcomes that truly impact the wellbeing for everyone.
Services need to innovate, but not for just for innovation’s sake. It is central to the sustainability, efficiency and the intrinsic wellbeing of the people the community services sector support every single day.
Now is the time for innovation. Now is the time to leave no one behind.
Free parking at Optus Stadium provided
08 6381 5300
conference2025@wacoss.org.au
Free parking at Optus Stadium provided
08 6381 5300
conference2025@wacoss.org.au
Ngala kaaditj Noongar Wadjuk moort keyen kaadak nidja boodja – in the spirit of deepening relationship, we acknowledge Wadjuk Noongar people as the original custodians of the land our office is located. We acknowledge the Traditional Owners of Country throughout Western Australia and recognise their continuing connection to land, waters and community. We pay our respects to them and their cultures, and to Elders both past and present.
Hot and dry – December to January
Hot with easterly winds – February to March
Cool and enjoyable – April to May
Wet and cold – June to July
Cold with less rain – August to September
Warming as the rains finish – October to November
2024 – Acrylic on canvas
Aligning with the theme of the 2025 WACOSS Conference, Innovating Together: Leaving No One Behind, Millie Penny depicts the heart of the Six Noongar Seasons into this vibrant canvas. Each hue reflects the unique life of its corresponding season and celebrates the deep connection between the Aboriginal People and the Land.
This painting honours the foundation of Noongar culture: the Six Seasons serve as a timeless anchor amid the ebb and flow of life – politics, policies, and values may shift, but seasons remain steadfast. Intricately woven through are the vital journeys Noongar people have undertaken for more than 65,000 years, and the important gatherings, listening and nurturing of relationships to ensure strong culture, land and heart.
They have drawn sustenance and wisdom from the cyclical rhythm. The Six Seasons are a life-giving force. A reminder of resilience and continuity that will endure long after we are gone.
As Millie’s first exploration into the Six Noongar Seasons, this work is a profound gift to WACOSS and to the conference, inviting us to reflect on our shared journey and commitment to growth.
Millie sought support from her grand-niece, Chloe Calyon, a talented artist in her own right, who contributed to the painting, design and symbols in this piece.
Hot and dry – December to January
Hot with easterly winds – February to March
Cool and enjoyable – April to May
Wet and cold – June to July
Cold with less rain – August to September
Warming as the rains finish – October to November
Kim is a Pharmacist with a Bachelor of Pharmacy from Curtin University. She is the Health Services Manager at Ishar Multicultural Women’s Health Services, overseeing women’s health clinics, health promotion, exercise, and nutrition programs. With extensive experience in the health sector, primarily in management roles, Kim is passionate about equitable healthcare. As a second-generation Australian with parents of a refugee background, she is dedicated to reducing barriers and improving healthcare access for diverse women, families, and communities.
Associate Professor Rebecca Glauert is the Director of the Australian Child and Youth Wellbeing Atlas at the University of Western Australia. Rebecca is committed to the use of data for public good and has dedicated her research career to democratising data to enable the creation of data-informed evidence for improving the lives of vulnerable citizens. She specialises in linking administrative datasets to explore the life-course epidemiology of health and wellbeing.
Elsie Blay is the Executive Manager at Ruah Community Services, where she leads a diverse portfolio focused on delivering integrated supports to address unmet. Elsie is passionate about solving complex problems and works collaboratively with teams to think creatively, ensuring that services are aligned with best practice and that outcomes are meaningful and sustainable.
Her approach to leadership prioritises a deep commitment to service integration, empowering staff, and fostering a culture of innovation. Elsie thrives on identifying systemic gaps and translating insights into actionable strategies that drive positive change. She focuses on building flexible, efficient, and streamlined service delivery models that ensure continued impact while supporting the teams to adapt and implement these solutions effectively. Elsie is dedicated to creating responsive services that meet the evolving needs of the community. Through her work, she has led initiatives that improve service accessibility, streamline delivery, and create lasting results for those who need it most.
Emma King OAM was appointed HumanAbility’s inaugural Chief Executive Officer in September 2023 bringing to the role extensive experience in workforce and education.
Prior to her appointment Emma served as the CEO of the Victorian Council of Social Service (VCOSS) since 2013, where she played an instrumental role in advocating for social justice and equality. Prior to that, she was the CEO at Early Learning Association Australia (formerly Kindergarten Parents Victoria) working with a broad range of early childhood education and care providers, government, and stakeholders to advocate for high quality, affordable and accessible early childhood education for all children.
Emma commenced her career as a teacher and has also worked as a senior education adviser to the Victorian state government and in industrial relations and training roles.
Emma also serves on several boards including the Victorian Skills Authority and as Chair of Farnham Street Neighbourhood Learning Centre, having previously served as a Board member of Mental Health Victoria.
In June 2023, Emma was awarded a Medal of the Order of Australia (OAM) in recognition of her service to the community.
Mark is Visiting Professor for Public Service Innovation at Manchester Metropolitan University (UK). He has over 25 years’ experience in reforming public services, including nine years as a director for a local authority. His innovations around supporting people dealing with addiction and and/or trauma have led to transformative outcomes whilst consuming far fewer resources.
As Director of Public Service Reform at Gateshead Council, Mark pioneered the Liberated Method, a relational approach that focusses upon meeting people where they are and helping them build their path at their pace.
He is now combining academic work and independent consultancy in advising multiple community organisations and UK government agencies in their pursuit of public service reform.
Taylor is an award-winning advocate and social entrepreneur. She is the Managing Director of Foundations for Tomorrow, a non-profit dedicated to advancing the protection of future generations’ interests in Australia, which drove the recent introduction of the Wellbeing of Future Generations Bill in February 2025 and she spent two years working as an Advisor to the Our Future Agenda initiative of the United Nations Foundation in the lead up to the United Nations Summit of the Future.
Additionally, she is the only young person on the World Economic Forum’s Global Foresight Network Advisory Board and the Executive Leadership Team for the global Network of Institutions for Future Generations. She is also a member of the FutureGen Advisory Panel for the Municipal Association of Victoria.
Taylor’s efforts have earned her recognition through various accolades, including Smart Company’s 30 Under 30, the NSW Young Achiever Awards (finalist), YAIIA’s Young Women to Watch in International Affairs, the MBAus Social Impact Awards, and the NSW Young Australian of the Year Award (finalist), Ashoka Together Towards Tomorrow Challenge (winner), and she has also been selected as one of the global 12 Kofi Annan Changemakers.
Kate is a Senior Research Fellow at Deakin University with a background in psychology and epidemiology. Her research focuses on creating environments that can wrap around and nurture health and wellbeing, particularly for children and young people. She is the research lead on two major national projects: Future Health Countdown 2030 and the long-standing Australian Unity Wellbeing Index.
Dr Cressida Gaukroger is a writer, philosopher, and moderator at the Cranlana Centre for Ethical Leadership. She works with governments at all levels in Australia and internationally to put sustainably improving quality of life for all at the heart of government decision-making. Cressida has a PhD in philosophy, and has taught at Oxford, University College London and New York University. She regularly appears on national radio and television, and writes op-eds for Australian media including The Sydney Morning Herald, The Age, and the ABC. In her spare time, Cressida writes humorous children’s books about naughty children who get their comeuppance.
Jess Wilson is the CEO, Good Things Australia, a digital inclusion leader, advocating, partnering, educating and innovating to ensure no one is left behind in the digital world. With over 20 years of experience in the social purpose and government sectors, Jess has made significant contributions across the child and family, education, and digital inclusion sectors.
She holds a BA, BScWk (Hons), and Grad Dip in Education and has held not-for-profit executive roles for the past 15 years, focusing on creating systemic change. Jess is recognised as a leader in the national digital inclusion landscape, advocating for greater awareness, investment, and collaboration to close Australia’s digital divide. She is a member of the Strategic Governance Committee for Australian Digital Inclusion Alliance and a member of nbn’s Low Income Digital Inclusion Forum. Jess is actively involved in connecting with local, national, and international stakeholders emphasising the importance of community based support to close the digital divide and create kinder, more connected communities.
Ms Dorothy (Dot) West OAM is a Noongar woman from the south west of Western Australia, with ancestral ties to the north and has been living and working in the Kimberley region since 1977.
Ms West is a director of Broome-based Goolarri Media Enterprises and its production arm, Ramu Productions, and is known for her writing on The Heights, Little J & Big Cuz, and The Circuit, which she also co-produced.
Ms West is the inaugural chair of the First Nations Digital Inclusion Advisory Group. Ms West has served on Screenwest’s Industry Advisory Group and WA’s Screen Industry Diversity and Inclusion Leadership Group, as well as on the boards of SBS, NITV, Screenwest, the Australian International Documentary Conference, the National Indigenous Radio Service and as chair of First Nations Media Australia.
Cecily Rawlinson was appointed in July 2021 as Director of the WA AustCyber Innovation Hub, recently rebranded as CyberWest Hub. Cecily is a human-centred design practitioner and is passionate about using design thinking to unlock the creative potential of stakeholders and unlikely innovators. She led the CIVICUS team that facilitated the co-design and establishment of 7 regional innovation hubs around the world, launching the Innovation for Change network in 2015. Working with Innovation for Change allowed Cecily to hone her innovation skills and to witness firsthand the global demand for cyber security awareness and training. Cecily holds a Masters in International Affairs from the Graduate Institute of International and Development Studies (IHEID) and a Bachelor of Arts and a Bachelor of Commerce from the University of Western Australia.
Kim Hutchinson (she/her) is a Lived Experience Consultant specialising in inclusion and collaborative engagement. As a proudly neurodivergent Australian woman of colour, Kim draws on her lived experience with disability, neurodivergence, and mental health challenges to advocate for a world where everyone belongs. With over 12 years of experience in stakeholder engagement and policy development aligned to the UN Sustainable Development Goals, she passionately believes that putting people at the heart of policies, programs, and services is the key to meaningful change. Kim is committed to fostering belonging and driving systemic change, one conversation at a time.
Trish Owen is a Lived Experience Advisor/Consultant, with personal lived/living experiences of disadvantage including housing insecurity and mental ill health including alcohol and other drug issues. They have a passion to use these experiences and their intersecting privileges (I am a white, educated, able bodied) to support organisations to form a bridge between people with lived/living experiences and the organisations and community that support them. Having worked in a variety of Lived Experience roles across mental health, alcohol and other drug, homelessness and community housing sectors, Trish aims to bring Lived Experience Expertise to support organisations to realise their goals and objectives.
Australian award-winning patented inventor, Stefan Prandl is a thought leader in network cyber security. His previous speaking appearances range from international cyber conferences such as BlackHat Las Vegas to local Perth events like Cyber West and B-sides.
The Founder and current Chief Technology Officer at his network cyber security company, Hyprfire, his discovery of the Power Laws has been the foundation for Hyprfire’s network security solution, Firebug.
With 8 years teaching as a Curtin University Associate lecturer on computer sciences, he has since led workshops and demonstrations on the current state of cyber related topics. An active member of WA based cyber events, his efforts to grow local talent include sponsorship of Student of Cyber and Bsides, locally run events aimed at assisting interested students in the IT space. You can find his published cyber security papers are publicly available, as well as his podcast appearances.
Described by The Guardian as ‘the World’s First Minister for the Unborn’ and by The New Statesman as leading a Welsh plot to save the world, between 2016 and 2023 Sophie Howe was the first Future Generations Commissioner for Wales, the only role of its kind in the world. She held the Government to account on how their decisions affect future generations, influencing major policy reforms across Wales and has been a significant voice in other countries following suit including the United Nations who passed the world’s first Declaration on Future Generations in Sept 2024.
She now advises other countries and corporates on implementing long term governance, is a Future Governance Adviser at the School of International Futures, a Global Ambassador for the Wellbeing Economy Alliance and holds a number of Board and Academic advisory roles on human and planetary wellbeing.
Named as one of the UK’s Top 100 Changemakers and at number 5 in the BBC Women’s Power List, she is not afraid to call out the madness of short term decision making and is known for being a straight talking and inspirational advocate for those yet to be born.
Sisonke Msimang is the author of Always Another Country: A memoir of Exile and Home (Text, 2018). She is a South African writer, living in Perth, whose work focuses on gender, race, social justice and democracy.
Sisonke has been published in a range of publications including The New York Times, The Washington Post, The Guardian, Newsweek and Al Jazeera. She has also held fellowships at Yale University, the Aspen Institute, and she was the Ruth First Fellow at the University of Witswatersrand in Johannesburg in 2014.
Sisonke is currently based at the Centre for Stories, where she heads up the Oral Storytelling programme. She has stories with The Moth, and Porchlight, and given a TED talk on Storytelling, which was released in 2017.
Prior to turning her attention to writing and storytelling, Sisonke was the Executive Director of the South Africa operations of the Soros Foundations (known as the Open Society Foundations). In this capacity, Sisonke oversaw a team of one hundred professional staff, working across ten countries and managing four offices with an annual operating budget of $50 million (USD).
Before this Sisonke worked for the United Nations – based first in Pretoria, then managing a global programme in New York, and finally providing technical support on gender issues in the East and Southern Africa regional office of the United Nations Joint Programme on HIV/AIDS (UNAIDS).
In the spirit of deepening relationship, we acknowledge Wadjuk Noongar people as the original custodians of the land our office is located. We acknowledge the Traditional Owners of Country throughout Western Australia and recognise their continuing connection to land, waters and community. We pay our respects to them and their cultures, and to Elders both past and present.